Shipping policy

Last updated: [02/23/2026]

At House of Dubai Orland Park, we are committed to delivering your luxury fragrance purchases safely and efficiently.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).

Pre-order items are processed according to the estimated availability date listed on the product page. If your order includes both in-stock and pre-order items, the entire order may ship once all items are available, unless otherwise stated.

Once your order has shipped, you will receive a confirmation email with tracking information.

Free Shipping

We offer FREE standard shipping on all U.S. orders over $25 (before tax and after discounts).

Shipping Rates & Delivery Times

Shipping rates for orders under $25 are calculated at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days after processing

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

Shipping Carriers

We ship using trusted carriers such as USPS or UPS, depending on your order and destination.

Order Tracking

Once your order ships, tracking information will be emailed to the address provided at checkout.

Lost, Stolen, or Delayed Packages

House of Dubai Orland Park is not responsible for delays, lost, or stolen packages once they are in the carrier’s possession. If an issue occurs, please contact us and we will assist with filing a claim when applicable.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Questions

For any shipping-related questions, please contact us at:
📧 support@houseofdubaiorlandpark.com